Front’s “The Science Behind Strong Customer Relationships” Report Reveals the Perils of Misusing Digital Communications Channels, Especially in an Economic Downturn

SAN FRANCISCO, October 18, 2022–Front, a communication hub for building strong customer relationships, today released “The Science Behind Strong Customer Relationships,” a report that reveals how white-collar office workers build relationships and trust in a customer/vendor relationship. Commissioned in partnership with Dr. Ron Friedman, an award-winning social psychologist and the founder of ignite80, the research suggests that conventional wisdom is outdated: the most important thing in busin

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