Bike Retailer Solves a Pandemic-driven Problem

Lots of consumers wanted to get outside when the pandemic hit last year. Among the beneficiaries was Erik’s Bike Shop, a Minnesota-based retailer, which experienced a massive increase in web traffic and customer service requests — phone calls, emails, and chats. The staff was overwhelmed.

The post Bike Retailer Solves a Pandemic-driven Problem appeared first on Practical Ecommerce.

Lots of consumers wanted to get outside when the pandemic hit last year. Among the beneficiaries was Erik’s Bike Shop, a Minnesota-based retailer, which experienced a massive increase in web traffic and customer service requests — phone calls, emails, and chats. The staff was overwhelmed.
The post Bike Retailer Solves a Pandemic-driven Problem appeared first on Practical Ecommerce.Read MoreConversion – Practical Ecommerce

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